Housing, work, wills, family matters, debt and budgeting. Your ParentPass includes confidential helplines with legal and financial specialists, free to use.
A confidential helpline for the practical problems that come with family life. You describe the situation, a specialist explains where you stand and what your options are. The number is in your member area once you sign in.
Tenancy problems, disputes with a landlord or neighbour, buying and selling.
Separation and arrangements for children; contracts, pay, disciplinary or grievance processes and your rights at work.
Making a will, probate questions, faulty goods and consumer rights.
The helpline gives general guidance from qualified specialists. It is not a substitute for regulated advice on your specific circumstances, and it will tell you plainly when you need a solicitor.
Rising bills, debt, a change in income, a benefit question. Nobody is trying to sell you anything.
Debt, budgeting, bills and benefits, explained in plain English on a confidential helpline.
Simple tools and guides to see where the money goes and what can change.
Up to 6% off supermarket spending and fuel through discounted vouchers. See how.
General guidance from specialists, not regulated financial advice on specific products or investments.
Everything is in your member area. Sign in once and it is there whenever you need it.
Sign in to My ParentPass. The helpline numbers and hours are on your home screen.
A specialist listens, asks a few questions and explains your options.
You might have everything you need, or a clear next step: a solicitor, a debt charity or a benefits check.
There is no limit on calls. Access renews automatically with your school.
Sign in to My ParentPass for the legal and financial helpline numbers.